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Sympathy Etiquette for the Loss of a Pet

Show your respects for others who grieve an important member of the family.


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Most people who have pets know that they will eventually have to deal with a loss. This is an extremely sad time. After all, their animals become a part of the family, and once they’re gone, there’s a huge void.

The family’s routines will change, and little things can trigger the sadness that may be extremely overwhelming. The family will no longer be greeted by a wagging tail or a soft purr when the return home at the end of each day.

Remember that there are stages of grief, and the impact of the loss might not happen right away. Many people start out in shock or denial, and they break down days or even weeks later. Be understanding when those times come.

What to Do

When you know someone who has just lost a pet, offer your sympathy and support. Give him or her a call and listen. Share your own memories of the animal.

Sometimes people have a difficult time removing the pet’s bedding and food bowls. If you can handle doing it for them without falling apart, offer to help. Perhaps they want to do it but would appreciate your presence. Follow their lead and do what is needed.

Sympathy Notes

A well thought out sympathy note is always welcome. Take time to write comforting words that let the person know you care. Start out by acknowledging the loss and offer your sympathy. If you knew the animal, add one of your own memories. Offer to listen when your friend is ready to talk.

Examples of pet sympathy notes:

Dear Sylvia,
I’m so sorry to hear about the loss of Puff. She was such a beautiful and sweet cat, and I know she meant a lot to you. I enjoyed watching her play with her stuffed mouse when I came to visit. Please don’t hesitate to call me if you feel like reminiscing.

Dear Bernie,
I just found out about your loss. Jack was such an amazing dog, and I know how much you’ll miss him. He’ll always hold a special place in your heart. Let me know if you need anything.
With sympathy,

Dear Beth and George,
I was very sad when I found out about your loss. I know how much you’ll miss such a sweet and lovable dog. Take care and call if you need to talk.
Martha and Bernie

Other Ways to Offer Condolences

The sadness of losing the pet will be there, regardless of what you do. However, there are some things you can do that might help the grieving process.

What you might want to consider:

  • Send flowers
  • Make a donation to a pet-oriented charity
  • Offer to host a memorial service for the pet
  • Have a tree or shrub planted in your friend’s yard in honor of the pet

What Not to Say

Stop and think before you say anything to someone who has lost a beloved family pet. It can be very difficult to find the right words that will provide comfort. Sometimes the best intentions can backfire and hurt more than help.

Some things you should not say after the loss of a pet:

Don’t cry. Avoid saying anything this harsh. Crying is part of the grieving process for many people.

You’ll feel better soon. While this may be true, at the moment, the person feels terrible. Instead, you should acknowledge the grief and offer sympathy.

He’s better off now. Regardless of how much the pet suffered, your friend is hurting. This is not a comforting comment and might even make the person feel worse.

You’ll feel better if you get another pet. There is no way another pet can replace the one that just passed away. The person will get another pet when he or she is ready, but that may not be for a while.
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